FREQUENTLY ASKED
Before your
visit.
Everything you need to know before spending time at Mizara House.How do I book?
Request an appointment through our booking form, call us directly, or message us on WhatsApp at 0181 491 753. Your appointment is confirmed after our team responds with availability.
Do you accept walk-ins?
Yes, we gladly accept walk-ins. As space may be limited during peak days or hours, advance appointments are recommended. Book now.
What payment methods do you accept?
We accept cash and M-Pesa.
What time should I arrive?
Please arrive 10–15 minutes early for your first visit and at least 5 minutes early for return visits.
Can I book several treatments together?
Yes. Tell us the treatments you are considering and we will suggest a realistic order and appointment length.
Can I bring a guest or child?
To preserve a calm environment and avoid disrupting treatments, please arrange childcare and bring only guests receiving services unless agreed in advance.
What should I share before a body treatment?
Tell your therapist about allergies, pregnancy, recent procedures, injuries, medications or sensitivities that may affect your treatment.